computing:mailhome
Table of Contents
Setting IBG as your CU mailhome
mailhome refers to where your CU email is delivered. It might be delivered to CU's Exchange server, to IBG's mailserver, to another mailserver on campus, or even to an external entity, such as gmail
. Where email is delivered is a personal decision, and everyone should pick the location that works best for each person's needs.
Advantages and disadvantages
IBG email delivery
Advantages
- Jeff Lessem and Sean Shelby can help you with email issues.
- Compatible with all compliant
IMAP
aware applications, such as Thunderbird, Microsoft Outlook, and most mobile phones, including iPhone and Android.
Disadvantages
- Other services, including CU's ''Exchange'' server, may offer more advanced features which IBG does not support.
CU's Exchange Server email delivery
Advantages
- Exchange has many advanced features, including calendering, global address books, and easy setup for Microsoft Outlook and some mobile devices which support the ActiveSync protocol.
- Exchange offers an advanced web client, which is more sophisticated than Squirrelmail.
- 50GB quota, which is similar to what is available at IBG, but greatly exceeds previous offerings from CU.
Disadvantages
- Jeff Lessem and Sean Shelby can only give minimal help to
Exchange
users. Advanced help will require contacting OIT.
Discovering where your email goes
- Connect to the CU Identity Manager website at https://cuidm.colorado.edu. Right click, or whatever other action is required to open that link in a new window, so that you can continue to follow these instructions while you are logged in to the identity manager.
- Login to the CU Identity Manager using your CU identikey. If you do not know your identikey username or password, follow the links on that page to get your identikey, or to change the password.
- Once logged in, click on the
Manage My E-Mail Addresses
link. - Your current mailhome, where your email is delivered, is on the line labeled
Current E-mail Delivery Location
. If it says<username>@delta.colorado.edu
then your email is coming to IBG. If it says anything else, then your email is going elsewhere.
Setting IBG as your mailhome
Setting IBG as your CU mailhome is a multi-step process that is done at the CU Identity Manager website. This process is not actually complicated, just tedious.
- Connect to the CU Identity Manager website at https://cuidm.colorado.edu. Right click, or whatever other action is required to open that link in a new window, so that you can continue to follow these instructions while you are logged in to the identity manager.
- Login to the CU Identity Manager using your CU identikey. If you do not know your identikey username or password, follow the links on that page to get your identikey, or to change the password.
- Once logged in, click on the
Manage My E-Mail Addresses
link. - For every email address in the
Non-Editable E-mail Alternate Addresses
section, there must be a corresponding entry in theRemovable E-mail Alternate Addresses
field for both@delta.colorado.edu
and@ibg.colorado.edu
.- On the
Add an E-mail Address
line, select the left part of your email address from the first–Select–
menu. There should be entries for your identikey username, and for your First.Lastname. - Select
delta.colorado.edu
from the right–Select–
menu. - Then click the
Add
button, and the email address should appear in theRemovable E-mail Alternate Addresses
field. - Use the left
–Select–
menu to pick the same entry you just used, but in the right–Select–
menu chooseibg.colorado.edu
, and then clickAdd
- Then move to the next entry in the left
–Select–
menu, and repeat the steps withdelta.colorado.edu
andibg.colorado.edu
from the right–Select–
menu.
- Now move to the two fields below the Warning box.
- Enter into the
New E-mail Delivery Location
field youridentikey-username@delta.colorado.edu
, for example, if your identikey isabcd1234
, then enterabcd1234@delta.colorado.edu
- Enter the same address again into the
Confirm New E-mail Delivery Location
field - Now, go back to the top of the page and choose a value from the
Campus Published E-mail Address
menu. The standard recommendation is to choose yourfirst.last@Colorado.EDU
address. This e-mail address is displayed in a search of the campus directory (a “white pages” search). As with any directory information, this address will not be displayed for user accounts that have been privacy-enabled. - Choose a value from the
Outgoing E-mail Address
menu. Your outbound E-mail address will display this address on the “From:” line, along with your display name. - Click
Save
at the bottom of the page. - If successful, you will be taken to a page saying
Operation Successful
. - If there is a problem, an error box on the page will explain the issue.
computing/mailhome.txt · Last modified: by lessem