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computing:certificate [2009/12/30 13:52]
lessem 		computing:certificate [2009/12/30 14:11]
lessem
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 ==== Google Chrome ==== ==== Google Chrome ====
  
-Google Chrome uses the native operating system to handle certificates.  Follow the instructions to make sure that [[:computing:certificate#microsoft_products_internet_explorer_outlook_etc|Microsoft Windows]] has the new certificate.+Google Chrome uses the native operating system to handle certificates.  Follow the instructions to make sure that [[:computing:certificate#microsoft_products_internet_explorer_outlook_etc|Microsoft Windows]] or Mac OS has the new certificate.  However, in the version of Google Chrome available as of this writing (3.0.195.38) there is a bug which requires clearing the cache to properly validate the new certificate if the website was visited while the old certificate was in place. 
 + 
 +If you visit the [[https://ibg.colorado.edu|IBG secure website]] and there are no errors or warnings, then nothing else needs to be done. 
 + 
 +If after updating your operating system the Chrome address bar shows a red''https:'' with a line through it, then follow these steps to force Chrome to reload the certificate. 
 +  - Click the wrench in the top right corner 
 +  - Click ''Clear browser data'' 
 +  - Make sure **only** ''Empty the cache'' is selected 
 +  - Change the ''Clear data from this period:'' to ''Everything'' 
 +  - Click ''Clear browsing data'' 
 +  - Click the wrench again 
 +  - Select ''Options'' 
 +  - Select the ''Under the hood'' tab 
 +  - Scroll to the bottom and un-check the ''Check for server certificate revocation'' box 
 +  - Click ''Close'' 
 +  - Exit Chrome 
 +  - Launch Chrome 
 +  - Click the wrench again 
 +  - Select ''Options'' 
 +  - Select the ''Under the hood'' tab 
 +  - Scroll to the bottom and re-check the ''Check for server certificate revocation'' box 
 +  - Click ''Close'' 

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